Remote Support

We offer a fast and friendly remote support service. Rather than having to wait on a technician coming to your office or home, you can quickly and efficiently get support using our remote support software. Click on the Remote Support link at the top of our website, download the software and run it. Once you have it running on your computer, give us a call and a technician will connect to your computer system and diagnose or fix any problems you may be having.

Our remote support software is a small file that only runs when you want it to. After the technician has finished resolving your problem, the software automatically disconnects and we cannot access your computer again unless you open the software.

If you require support just now, give us a call on 0131 516 8456 and then download our Remote Support Software here.